1. Who we are
Zalari Law Reports is operated by Zalari, which decides how the personal information described here is used. You can reach us at info@deep-counsel.org.
2. What we collect
When you browse
- The pages you open and the searches you run, the site that sent you here, and your browser and device type.
- Your IP address, which our servers record with each request and use to limit abuse.
When you create an account
- Your email address, and your name if you give it.
- Your password, which is held by our sign-in provider in a protected form. We never see it and cannot read it.
- When you signed up and signed in, and the devices that are signed in to your account.
When you pay
- The option you chose, the amount, the date, the payment method and the payment reference.
- For EcoCash, the mobile number you pay from.
- For cards, nothing beyond the result of the payment. You enter your card details on the payment provider’s own page; they are never sent to us.
When you read
- Which judgments you have opened with a free account, so that the monthly allowance can be applied.
- How often your account requests pages, so that automated copying can be detected.
- Full judgments are delivered with an identifier linked to your account, so that a copy that is passed on can be traced to the account that opened it.
When you use Zalari AI
- The questions you ask, any passage you select, the judgment you are reading and the answers you receive.
- These are processed and stored by the Zalari AI service under an account linked to your verified email address. To set that up we pass it your email address and your account identifier.
3. Why we use it
- To provide the service: signing you in, opening the judgments you are entitled to and taking payment.
- To keep it secure: limiting abuse, detecting automated copying and preventing account sharing.
- To answer you when you write to us, including about a payment.
- To understand how the service is used, so that we can improve it.
- To email you about your account and about the service. You can stop these emails at any time with the unsubscribe link in each one.
- To keep a record of the payments made to us.
We do not sell your personal information, and we do not use the content of your research to advertise to you.
4. Who we share it with
We use other companies to run parts of the service. They receive only what they need for that job, and may process it outside Zimbabwe:
- Clerk, for accounts and sign-in.
- Pesepay and Dodo Payments, for payments.
- Appwrite and Upstash, and our database provider, for hosting and storage.
- PostHog and Cloudflare, for usage statistics. When you are signed in, PostHog receives your account identifier and email address with the record of what you did. It may also record how a page was used; anything typed into a form is masked in those recordings.
- Resend, for sending email. Your email address and name are added to our mailing list when you sign up.
- The Zalari AI service, which answers your questions. It uses third-party artificial intelligence providers to generate those answers.
We may also disclose information where the law requires it, or to protect the service and its users from abuse.
5. Cookies and storage in your browser
- Cookies that keep you signed in. The service does not work without them.
- A cookie or stored identifier used for usage statistics.
- Small settings kept in your browser: your light or dark theme, whether someone has signed in on this browser before, and how often the assistant has been introduced.
We do not use advertising cookies on this site.
6. How long we keep it
- Account information and the payment records attached to it, for as long as your account exists.
- Records of the judgments opened with a free account, for about two months.
- Zalari AI conversations, until you delete them or your account is closed.
When your account is closed we delete your account record, the payment records attached to it and your Zalari AI conversations. Our payment providers keep their own records of transactions, as they are required to.
7. Your choices and rights
- You can ask for a copy of the personal information we hold about you.
- You can ask us to correct it, or to delete it by closing your account.
- You can object to a particular use of it, or ask us to stop emailing you.
- You can delete any Zalari AI conversation yourself, from the assistant.
Write to info@deep-counsel.orgfrom the email address on your account and we will act on your request. These rights include those given by Zimbabwe’s Cyber and Data Protection Act [Chapter 12:07] where it applies, and you may also complain to the data protection authority.
8. Security
Connections to the service are encrypted, passwords are never stored in readable form, and card details never reach us. No system is perfectly secure, so if you believe your account has been used by someone else, tell us straight away.
9. Children
The service is intended for legal practitioners, students and researchers. It is not directed at children.
10. Changes to this policy
We may update this policy as the service changes. The date at the top of the page shows when the current version took effect. Our Terms of use also apply.
Contact
Questions about this page go to info@deep-counsel.org. We read every message.